Shipping Information Ordering Information Calypso Parrot

If your order is received in a damaged condition, please contact us immediately so we may contact the shipper who will investigate the damage and we can make arrangements to replace any broken items or issue a refund if the item(s) cannot be replaced..

Please check out our Return Policy Page for more detailed information on returning items.

How long will it take to receive my order?

Unless an item you order is out of stock, most orders are usually shipped within 2-3 business days after your order is received. If something you order is out of stock, but we expect to have it within a few days, your order may be held until we have everything in stock and then shipped. Although most orders ship within 2-3 business days, we do not guarantee it. 'Busness days' does not include Saturdays, Sundays, Mondays, or holidays. If you need something quickly, please call our store at 256-341-0115 to see if we have all your items in stock and can ship your order immediately for you.

We ship Tuesday through Friday only and offer UPS Express and UPS Ground. UPS does not consider Saturdays, Sundays, and holidays in their shipping time as they are closed those days. We also offer Priority Mail to Alaska, Hiwaii, Puerto Rico, and APO addresses. Priority Mail is not considered express shipping as we only ship Priority Mail twice a week. NOTE: choosing an expedited UPS shipping method will not reduce a product's availability time, it may still be 2-3 business days before your order is shipped. So if you need it fast, please give us a call at 256-341-0115 and let us know so we can ship your order as quickly as possible. We do not require a signature on smaller orders, however your UPS Driver may require one depending on the area being shipped to. On smaller orders your order may be shipped to your place of business or work so someone can sign for the package rather than a home address if you prefer.

If your billing address and your shipping address are not the same, we may contact you by email or by phone to verify your order, which can delay your order going out. Please be sure when you place your order that you give a valid email address where you can receive any emails concerning your order.

For a UPS map showing estimated shipping times to your particular state please click here.

ABOUT CALYPSO PARROT

We are located in a commerical area in Decatur, Alabama and have been in the same location for over 11 years. We are located just off Highway 31 in Decatur at 826 McGlathery Lane. Our retail store is closed on Sunday and Monday, and we are open to the public walk in trade Tuesday through Friday from 10:00 a.m. until 5:00 central time, and on Saturdays from 10:00 until 3:00.

Calypso Parrot will not be held responsible for any pricing erros due to typographical erros contained anywhere on our site. Every effort is made to ensure the accuracy of information found on our site, as well as the pricing of all of our products. All prices are subject to change.

After placing your order with Calypso Parrot you will receive an automated confirmation email. The receipt of the order confirmation email does not guarantee acceptance of your order by us. The automated order confirmation email you receive only confirms that our system has received your order. Calypso Parrot reserves the right to correct any order errors or to limit the order quantity for any item. Items not in stock are not backordered. Items will need to be reordered when available. Calypso Parrot reserves the right to refuse to fulfill an order to a customer if we suspect fraud, failure to provide a valid email address or other contact information, incorrect billing information, or other information necessary to process your order, or for any reason we deem valid for cancellation at our discretion. We may request verification of credit card information or other important information, prior to the acceptance of any order. All orders over $100 will be only shipped by UPS and only to the billing address on file with the credit card company and may require a signature at time of delivery.

Shipping is weight based and calculated by UPS using zip codes. If your order does not show shipping at the time of your order, shipping will be charged before your order is processed as we do not offer free shipping at this time.

"NOTICE OF DISCLAIMER OF LIABILITY"
CALYPSO PARROT ASSUMES NO LIABILITY FOR THE USE OR MISUSE OF ANY PRODUCT. WE ASSUME NO LIABILITY FOR ANY LOSS, DAMAGE, EXPENSE OR INJURY ARISING FROM THE USE OR MISUSE OF ANY PRODUCT OFFERED.

If you have any questions about shipping, please email us at info@calypsoparrot.com

Quick Search

Copyright Calypso Parrot™ 2008 - All Rights Reserved
Calypso Parrot™ - 826 McGlathery Lane SE - Decatur, AL 35601 - (256)341-0115
Telephone and Retail store hours are Tuesday through Friday from 10:00 until 5:00 central standard time.
Email us at info@calypsoparrot.com
(This is not a clickable link due to email harvesters - please cut and paste in your browser)
All Trademarks are the property of their respective owners.

Other Sites You Might Enjoy